1-Minute Quiz: Are You Leaving Time and Money on the Table?

AI and customer engagement soft skills directly increase revenue.
Is your team’s use of AI and soft skills helping you win both clients and profits—or holding you back? See if you’re mostly A’s, B’s, or C’s.

1. What would you do with 10 extra hours per week?

A. No idea—everything feels urgent.

B. I’d try to catch up or fix things.

C. I’d automate the small stuff and focus on growth.

2. How often are the results you get from AI prompts (e.g., ChatGPT, Gemini) actually effective?

A. Rarely—generic results, or I’m not currently using it.

B. Sometimes—it works with effort.

C. Often—strategic prompts get me high-impact output.

3. Can your team use AI to sell—not just write?

A. Nope—they don’t use it for client work.

B. Kind of—they’re testing, but it’s hit-or-miss.

C. Yes—they prompt to personalize outreach and prep smarter.

4. Does your team really understand your clients’ world?

A. Not really—we talk about us, not them.

B. We ask, but rarely act on the insight.

C. Yes—we train to think like clients and tailor accordingly.

5. How strong are your team’s communication skills in high-stakes moments?

A. Weak—nervous, rambling, unsure.

B. Decent—could be sharper.

C. Strong—clear, confident, convincing.

Your Results:

You’re leaving time and client trust on the table. A few simple prompting skills and soft-skill upgrades could dramatically boost how your team sells, writes, and connects.
Time saved with basic intro AI prompt training: 10+ hours/week.
Money earned: see below “Show Me the Money” section.
You’ve got momentum—but you're not yet maximizing AI or client-facing communication. With the right frameworks, your team could close faster and sound sharper across every touchpoint.
Time saved with improved AI prompting skills: 5-10 hours/week.
Money earned: see below “Show Me the Money” section.
You’ve built a smart foundation. Now it's time to scale it. Strategic Growth Factor helps leaders like you maximize AI and soft skills across your org to multiply results—without adding headcount.
Time saved with optimal AI prompting skills: 1-5 hours/week.
Money earned: see below “Show Me the Money” section.

Show Me the Money

Improved soft skills and customer engagement directly increase revenue. To calculate your potential gain, multiply your annual revenue by the impact shown for a $1M/year company.

- Increasing retention rates by just 5% can boost profits by 25% to 95% (Bain & Company).
- For simplicity, assume a conservative profit boost of 25%:
  - $1M ARR × 25% = $250,000/year in additional profit.
- Engaged customers generate 23% more revenue compared to average customers (Accenture).
- For a $1M ARR company:
  - $1M × 23% = $230,000/year in additional revenue.
- Companies investing in soft skills training see a 12% productivity increase (Harvard Business Review).
- For a team contributing to $1M ARR:
  - $1M × 12% = $120,000/year in additional output.
- Employees with strong soft skills contribute to a 20% increase in sales through better customer interactions (Gallup).
- For simplicity, assume sales account for half of ARR ($500,000):
  - $500,000 × 20% = $100,000/year in additional sales.